Legal & Compliance — Bremeni
This page outlines terms of service, Australian privacy compliance (APPs), refunds, complaints procedure and how to request access to personal data.
Legal notice
Bremeni Fitness operates as Bremeni. Services include personal training, group classes and coaching. Use of our services is subject to these terms.
- Trading name: Bremeni Fitness
- Registered ABN: 45 987 654 321
- Business address: 34 Baxter Street, Fitzroy VIC 3065, Australia
Terms of Service — summary
These terms govern booking, payment, liability, and member conduct. Full terms are available on request.
| Topic | Summary |
|---|---|
| Bookings | Advance bookings required for classes and PT sessions; cancellation policy applies. |
| Payments | Fees billed per session or package; automatic renewals if applicable. |
| Liability | Participants train at their own risk; medical clearance recommended for pre-existing conditions. |
Privacy & Data Handling (Australia)
Bremeni handles personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988. We collect personal data necessary to provide fitness services and manage accounts.
For privacy-related concerns, individuals may contact the Office of the Australian Information Commissioner (OAIC): oaic.gov.au.
Refunds & Cancellations
Memberships and packages may include specific refund terms. Cancellations must be made in accordance with the booking policy. In some cases (e.g. medical), refunds or credits may be provided at management's discretion.
- Class cancellations: notify at least 24 hours prior to avoid a fee.
- Personal training: cancellations within 12 hours may incur charges.
Data access & correction (Request form)
Use the form to request access to, correction of, or deletion of your personal information. Requests are processed in accordance with APPs and we aim to respond within a reasonable period, typically 30 days.
Complaints & dispute resolution
If you have a complaint about our services or handling of your data, please raise it with our team. We will investigate and respond within 14 business days.
If unresolved, you may escalate to external dispute resolution or the OAIC for privacy matters.
Frequently asked questions
Cookies & tracking
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- Essential cookies: required for site operation.
- Analytics cookies: aggregated site usage data.
- Marketing cookies: external platforms for promotions (opt-in).